“Hello Robert, and what is you do?”
“I am a funeral director”
“A film director that’s great!”
That is often the comment I get when introducing myself to new people. It hasn’t escaped me that people seem to think a film director is possibly more common than a funeral director. Indeed many people have never met a funeral director. Given this, it is hardly surprising few people know the reality of who we are and what we do. It is not as if death and dying is a hot topic of conversation around most dinner tables at night.
Death and dark humour are often funny at least while they don’t affect you, but when its personal or you have recently experienced loss its becomes a rather different matter. A funeral director constantly walks that fine line, often the butt of humour, but knowingly aware of the reality they see on a daily basis. While many may laugh there will often be people in the room that just don’t see that funny side, as its just too raw.
We all have our vision of what we perceive to be a funeral director. Dark colours, typically black, black suit, black vehicles and so on. These stem from the Edwardian era of the early 1900s, yet still remain the benchmark for many funeral directors throughout the world today, with top hats or black coats, still common in many place’s. Odd, when we stop to think about it, I thought we now celebrate lives?
I remember my mum having bumper stickers printed, “Have you hugged your funeral director today” something she did everyday, for others it made them think. Maybe we are just your average people, performing an an extra ordinary job.
With such a stereotype of what a funeral director is or should be, it’s possibly no wonder that our profession is not on top of, or even on the page of potential occupations when leaving school.
So when your son or daughter says, “mum, I want to be a funeral director” where do they begin ?
You would be forgiven for thinking that those wanting to enter the funeral industry are older people, typically men. The greatest number enquiries we receive are from young under eighteen year old women. The majority of these wish to work in body preparation with deceased in the mortuary. Maybe many of the forensic tv crime shows have something to answer for this.
There is good argument that before you enter the funeral industry you should have some life experience and despite what people think we do, a funeral directors role is mostly working with the living. Indeed, one of the first questions you should ask yourself is what what will I be doing on a day to day basis if I am successful in getting role in the funeral industry? When I ask candidate this most have no idea! “Help people,” “well yes, but the sandwich shop lady also helps me with my lunch”. What is we really do?
The best way for a budding funeral director to find this out is to go and talk to a funeral director and ask them what they do on a daily basis, long before you ever front for an interview. A funeral directors role will vary considerably, based on the size of the company they work for. Most larger business will have specified tasks assigned to staff. Some may only work in the mortuary, while others may just perform deceased transfers from hospitals , homes, aged care and coroners. Yet, others may assist at funerals or work with families making funeral arrangements or a combination both. There are funeral coordinators who manage logistics of all vehicles, staff and deceased.
In a small funeral home you may be all of these things and more.
New recruits are often surprised as to how much cleaning is involved. There is nothing that is not cleaned on a daily basis, inclduing vehicles, equipment, premises or yourself, getting ready to meet the public. Many potential recruits will often say they are prepared to do this, to start at the bottom. But, this is the daily life of a funeral director and those not prepared to do this long term will become quickly bored.
I would love to say people only die between 9am – 5pm Monday to Friday, but this is not, and will never be the case. Most funeral homes require staff to work some after hours component. These could be 24 hour on call transfer crew, after hours funeral arranger or coordinator , taking phone calls around the clock or attending evening Rosary, viewing or prayer services. A clear drug and alcohol clear mind is essential to perform these functions, so if you are a party animal, maybe this industry is not for you.
You should be of good health and be able to lift and carry. This will be required, on transfers, funerals, and at cemeteries.
By now, you have visited your local funeral home, spoke with the staff, read my article and still haven’t been turned off.
There are few courses you can do to enter the funeral inductor and of those that do exist often require you to be employed in the funeral industry.
A full motor vehicle licence is essentials you will be required to drive motor vehicles. Some these vehicles may be worth many hundreds of thousands of dollars and once damaged a replacement cannot be hired from the local car rental company, so a good driving history is important
Mortuary and Funeral Educators (MFE) along with Funeral Industry Development Australia (FIDA) are both based in Melbourne and both teach Certificate IV courses in Mortuary Science Embalming. MFE is currently developing an online module in infection control for general funeral staff
There are registered courses in funeral operations and funeral services, yet few Registered Training Organisations (RTO) would seem to teach them and even fewer business requiring them as an entry to work.
Our profession works with grieving families and special skills are required in understanding grief and loss, “The Grief Centre” offers online and training for funeral professionals in Australia and New Zealand.
Still want to be a funeral director?